Tetiana Vasylivna Marynova, the grandmother of Ivan Pankchenko: When you submitted your application, you provided an incorrect phone number, making it impossible for us to reach you. We sent you an email on October 8, 2024, but we haven’t received a response. We understand how important our support is to you, so please don’t hesitate to contact us through email or social media. We want to assist you as soon as possible.

Tetiana Valentynivna Vlasova: We received your application a second time, but there is still an error in the contact phone number. Unfortunately, this means we cannot get in touch with you to clarify the necessary information about your assistance request. We reached out via email on July 3, 2024, and again on October 14, 2024, but we haven’t heard back from you. Please check your inbox and respond so we can proceed with your request. Your situation matters to us, and we look forward to providing the help you need.